Instant Telephone Interpretation Service

Verztec is proud to offer - Verztec Telelanguage, a state-of-the-art instant telephone interpretation service.

With Verztec Telelanguage, you will have immediate on-demand access to Professional Interpreters over the telephone in more than 157 foreign languages, 24x7x365 days a year!

Verztec Telelanguage is perfect for:

• Commercial organizations: Business executives


• Hospitals: patients, emergency rooms, ambulance services


• Police departments: emergency situation where language communication is a challenge


• Service industries, Utilities, Financial, Telecom, Manufacturing, Government Services, Customer Service Departments and Call Centers


• Market Intelligence and Survey industry


• Travel and Transportation industry

Features of Verztec Telelanguage :

• No set up charges
• No additional equipment or software required
• No contract – you only pay when you use the service
• No minimum charges - you only pay for what you use
• Calls are connected to an Interpreter in a matter of seconds!

Please email telelanguage@verztec.com for more information.

Some of the commonly requested languages are:

Arabic	Japanese	Korean	Tamil	French
Italian	Greek	Spanish	German	Vietnamese
Urdu	Somali	Portuguese	Polish	Chinese
Bengali	Thai	Bulgarian	Romanian	Punjabi

High Quality Interpretation

All our Interpreters are highly qualified and rigorously screened so that you can be sure we provide only the highest quality and accurate interpretation. All of our Interpreters are bilingual/bicultural professionals trained to perform several complex tasks: listen to the speaker, analyze a fleeting and yet real message in its entirety, then interpret the message into another language while preserving the characteristics of form and substance inherent in another culture.

How do I begin using the Interpretation service?

(1) In order to use the Interpretation service, please ensure you have a corporate account set up with Verztec. Please call +65 6577 4646 or email to telelanguage@verztec.com for account set up procedures.

(2) You will be issued a Secure Access Code when your account is set up.

(3) You will be provided a number to call from anywhere around the world.

(4) You will be connected to our customer service operator, where you would be able to indicate your language needed.

(5) You will be connected within seconds to an Interpreter in the language you requested.

How can you use Verztec Telelanguage With Limited English Speakers (LES) ?

Note: Depending on your organization’s requirements, the following process may be somewhat different.

You Receive a Call

• Place the Limited English Speaker (LES) on conference hold.
• Dial the Verztec Telelanguage designated number that was provided
   to you
• Authenticate yourself with your Secure Access Code
• Indicate the language you require to our customer service operator
• When the Interpreter is connected, explain the situation.
• Conference in your limited English-speaking caller.

You Make a Call

• Dial the Verztec Telelanguage designated number that was provided
   to you
• Authenticate yourself with your Secure Access Code
• Indicate the language you require to our customer service operator
• When the Interpreter is connected...
• Call your limited English-speaking (LES) client...